Security incident reporting software
Security incident reporting software lets an officer record what happened on site while it is fresh, with evidence attached. In GuardLink officers report incidents from their phone with photos, and the report reaches the office as soon as the phone has signal.
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Without itAn incident written up from memory at the end of a shift, with the photos left on a personal phone, is a weak record when a client or insurer asks what happened.
What you get
Written while it is fresh
The officer reports the incident on the phone they clocked in with, during the shift.
Photos with the report
Several photos can be attached. They are kept with the report, not on someone's camera roll.
No signal, no problem
The report is saved on the phone and sent when it reconnects.
Ready to show the client
Incidents appear in the site and shift reports, which export as a PDF or can be emailed from the app.
Questions
Incident reporting: what people ask
Can officers attach photos to an incident report?
Yes, several per report.
How do clients see incident reports?
You send them. Export the report as a PDF or email the shift report from the app. Clients do not log in.
Ask one officer to file a test report tonight.
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